Privacy Policy
Easy VOB LLC
Effective Date: July 29, 2025
Introduction
Easy VOB LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This policy outlines the types of information we may collect from healthcare providers, patients, and users (“you”) when accessing our HIPAA-compliant benefit verification platform, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
We are committed to compliance with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), as amended by the Health Information Technology for Economic and Clinical Health Act (“HITECH”) and applicable state privacy laws.
1. Information We Collect
We may collect the following types of information:
- Protected Health Information (PHI): As defined by HIPAA, including but not limited to insurance information, patient names, dates of birth, policy numbers, diagnoses, and provider information.
- Personal Information: Names, email addresses, phone numbers, and professional details of providers or platform users.
- Technical Information: IP addresses, browser types, device identifiers, cookies, usage data, and log files.
2. How We Use Information
We use information to:
- Verify health insurance coverage and benefits;
- Provide reports or results to healthcare providers;
- Communicate with you regarding services, updates, or support;
- Improve and optimize the performance of our services;
- Maintain HIPAA compliance and meet legal obligations.
3. Sharing & Disclosure of Information
We do not sell or share PHI or personal data with third parties for marketing purposes.
We may disclose information:
- To subcontractors or agents under signed HIPAA-compliant Business Associate Agreements (BAAs);
- As required by law (e.g., subpoena, court order, or legal process);
- To law enforcement or regulatory authorities where necessary.
4. Data Security
We implement reasonable administrative, physical, and technical safeguards to protect all data. These include:
- Encrypted storage and transmission of PHI;
- Access controls and authentication measures;
- Regular audits, vulnerability scans, and staff HIPAA training.
5. Data Retention
We retain PHI and user information only as long as necessary to provide services and meet legal obligations. Data is securely deleted upon termination or request where feasible.
6. Your Rights
Healthcare providers and patients have the right to:
- Access or request a copy of PHI stored on their behalf;
- Request amendment or correction of inaccurate information;
- Request limitations on disclosures as permitted by law.
Requests can be submitted to privacy@easyvob.com.
7. Changes to this Policy
We may update this Privacy Policy periodically. Changes will be posted here with a new effective date. Continued use of our service after such changes constitutes acceptance.
8. Contact Us
Questions regarding this Privacy Policy should be directed to:
Easy VOB LLC
Attn: Privacy Compliance Officer
